Q: I'm having trouble using the Student Portal

Read our step-by-step instructions here:

Student Portal Help & How-To

Q: I completed my course online, how do I get my Course reported to DCJS?

Our LMS reports the completion of your course at the top of the hour after you pass the final quiz. However, if your status with DCJS is still pending, and you have received an email with a Training Completion Form please contact DCJS immediately so they can help you.

Q: Do you issue a refund if I purchased the wrong course?

Unfortunately, no, after a course is purchased, it can not be credited back to the student. We suggest you verify the courses needed before purchasing.

Q: I haven’t received my DCJS registration card yet. What should I do?

AAA Online Training Academy is a Certified Training School through DCJS, however we do not work for DCJS. You can check your application status with DCJS by clicking the link below:

https://www.cms.dcjs.virginia.gov/GLSuiteWeb/Clients/VADCJS/Public/ApplicationStatus/Search.aspx

Q: How do I check my application status with DCJS?

You can click the link below, and you will be directed to the DCJS website.

https://www.cms.dcjs.virginia.gov/GLSuiteWeb/Clients/VADCJS/Public/ApplicationStatus/Search.aspx

Q: How do I sign up for a course with your school?

You can click the link below and our step by step PDF will show you how to sign up for a course.

https://www.aaaonlinetraining.com/imgs/lmstut.pdf

Q: I completed my course, but for some reason I can’t find my completion certificate?

You can click the link below. If you start at step #14 on our step by step PDF, this will show you how to print your certificate.

https://www.aaaonlinetraining.com/imgs/lmstut.pdf

Q: How do I enroll as a new student with your school?

You can click the link below and our step by step PDF will show you how to sign up for a course.

https://www.aaaonlinetraining.com/imgs/lmstut.pdf

Q: I already have an account, how do I login to it?

You can visit the link below. If you select the student login button, then you can enter your email and password and select login.

https://cloud.avilar.com/webmentor/campuses/AAAtraining/index.html